Frequently Asked Questions
Frequently asked questions
For all customer service or account related questions please call the Source One Customer Service Center at 866-514-3648 or email us at customersupport@source1financial.com.
Please do not send payment information via email.
For the Payment Portal click here.
For Payment Portal Sign Up Instructions click here.
To expedite loan processing you should send in the credit application, a purchase agreement and an invoice. You can fax these documents to 1-800-464-3395 or submit your credit applications online via our online portal dealer login.
For login credentials call 866-514-3648.
We understand the importance of getting an answer back to the dealer quickly.
Source One partners with many national and local financial resources for the benefit of our dealers. Although we pride ourselves on industry leading credit response times, our primary goal is to deliver a credit decision that is beneficial for both the dealer and the buyer.


