Question 1

Who do I contact if I have questions about my account?

Accepted Answer

For all customer service or account related questions please call the Source One Customer Service Center at 866-514-3648 or email us at customersupport@source1financial.com.

Please do not send payment information via email.

For the Payment Portal click here.

For Payment Portal Sign Up Instructions click here.

PLEASE NOTE
By clicking on the Payment Portal Link you are linking to an alternate website not operated by Source One Financial.
Source One Financial is not responsible for the content of the alternate website.
Source One Financial does not represent either the third party or the consumer if the two enter into a transaction; and
Privacy and security policies may differ from those practiced by Source One Financial.

Question 2

How do I gain access to the payment portal?

Accepted Answer

Please do not send payment information via email.
For the Payment Portal click here.
For Payment Portal Sign Up Instructions click here.

PLEASE NOTE
By clicking on the Payment Portal Link you are linking to an alternate website not operated by Source One Financial.
Source One Financial is not responsible for the content of the alternate website.
Source One Financial does not represent either the third party or the consumer if the two enter into a transaction; and
Privacy and security policies may differ from those practiced by Source One Financial.

Question 3

What types of loans does Source One Financial offer?

Accepted Answer

We offer financing options for:

RV’s

Class A, B & C Motor homes
5th Wheels
Travel Trailers
Pop-ups
Truck Campers

Horse Trailers
 
Fish Houses
 
Boats

Aluminum and fiberglass I/O
Outboard
Pontoon Boats

Compact Tractors

Question 4

Does Source One finance private party purchases?

Accepted Answer

No, we work exclusively with our dealers in securing funding for their customers.

If you are a customer looking for a dealership referral, we would be happy to put you in touch with one of our dealer partners.

Question 5

Does Source One offer Zero Down programs?

Accepted Answer

Yes, as long as the buyer meets our tier one credit requirements.

Question 6

Does Source One contact dealer customers?

Accepted Answer

No, not unless you need us to. We are here to support our dealerships in any way we can. We are here to provide as much or as little support as you need.

We find most dealers prefer and are more comfortable controlling the sales and finance experience for their customers.

Question 7

Are there any fees associated with Source One's program?

Accepted Answer

No, we offer all the services that other banks/brokers offer, but we do not charge any fees for the services we provide to you or your customers.

The only exception to this would be the UCC-1 filing on non-titled collateral, which is typically a $20 fee for the filing.

Question 8

What needs to be submitted with the loan application?

Accepted Answer

To expedite loan processing you should send in the credit application, a purchase agreement and an invoice. You can fax these documents to 1-800-464-3395 or submit your credit applications online via our online portal dealer login.
 
For login credentials call 866-514-3648.

PLEASE NOTE
By clicking on the Online Portal Dealer Login link you are linking to an alternate website not operated by Source One Financial.
Source One Financial is not responsible for the content of the alternate website.
Source One Financial does not represent either the third party or the consumer if the two enter into a transaction; and
Privacy and security policies may differ from those practiced by Source One Financial.

Question 9

How long does it take to get an approval?

Accepted Answer

We understand the importance of getting an answer back to the dealer quickly.

Source One partners with many national and local financial resources for the benefit of our dealers. Although we pride ourselves on industry leading credit response times, our primary goal is to deliver a credit decision that is beneficial for both the dealer and the buyer.

Question 10

What terms are available on loans?

Accepted Answer

We currently offer terms up to 120 months for loans greater than $10,000, 144 months for loans greater than $15,000 and up to 180 months for loans greater than $20,000.

The best part is, all of our loans are simple interest loans written at a fixed rate!

Frequently Asked Questions