Frequently Asked Questions

For all customer service or account related questions please call the Source One Customer Service Center at 866-514-3648 or email us at customersupport@source1financial.com. Please do not send payment information via email. For the Payment Portal click here. For Payment Portal Sign Up Instructions click here. PLEASE NOTE By clicking on the Payment Portal Link you are linking to an alternate website not operated by Source One Financial. Source One Financial is not responsible for the content of the alternate website. Source One Financial does not represent either the third party or the consumer if the two enter into a transaction; and Privacy and security policies may differ from those practiced by Source One Financial.

Please do not send payment information via email. For the Payment Portal click here. For Payment Portal Sign Up Instructions click here. PLEASE NOTE By clicking on the Payment Portal Link you are linking to an alternate website not operated by Source One Financial. Source One Financial is not responsible for the content of the alternate website. Source One Financial does not represent either the third party or the consumer if the two enter into a transaction; and Privacy and security policies may differ from those practiced by Source One Financial.

We offer financing options for: RV’s Class A, B & C Motor homes 5th Wheels Travel Trailers Pop-ups Truck Campers Horse Trailers Fish Houses Boats Aluminum and fiberglass I/O Outboard Pontoon Boats Compact Tractors

No, we work exclusively with our dealers in securing funding for their customers. If you are a customer looking for a dealership referral, we would be happy to put you in touch with one of our dealer partners.

Yes, as long as the buyer meets our tier one credit requirements.

No, not unless you need us to. We are here to support our dealerships in any way we can. We are here to provide as much or as little support as you need. We find most dealers prefer and are more comfortable controlling the sales and finance experience for their customers.

No, we offer all the services that other banks/brokers offer, but we do not charge any fees for the services we provide to you or your customers. The only exception to this would be the UCC-1 filing on non-titled collateral, which is typically a $20 fee for the filing.

To expedite loan processing you should send in the credit application, a purchase agreement and an invoice. You can fax these documents to 1-800-464-3395 or submit your credit applications online via our online portal dealer login. For login credentials call 866-514-3648. PLEASE NOTE By clicking on the Online Portal Dealer Login link you are linking to an alternate website not operated by Source One Financial. Source One Financial is not responsible for the content of the alternate website. Source One Financial does not represent either the third party or the consumer if the two enter into a transaction; and Privacy and security policies may differ from those practiced by Source One Financial.

We understand the importance of getting an answer back to the dealer quickly. Source One partners with many national and local financial resources for the benefit of our dealers. Although we pride ourselves on industry leading credit response times, our primary goal is to deliver a credit decision that is beneficial for both the dealer and the buyer.

We currently offer terms up to 120 months for loans greater than $10,000, 144 months for loans greater than $15,000 and up to 180 months for loans greater than $20,000. The best part is, all of our loans are simple interest loans written at a fixed rate!